- Returns or exchanges are only acceptable within 21 days from the date of purchase.
- Item/s must be returned unused with the original tags still attached; and in the original packaging and carton which must be in the original condition.
- Should the above conditions not be met, we reserve the right not to refund you.
- Clearance/Sale product may NOT be refunded or exchanged. All Clearance sales are FINAL and will not be accepted for refunds or exchanges.
- Only item/s purchased online at amabokoboko.comare allowed to be returned to Amabokoboko Sport
Products not eligible for returns:
How to Return
- Send us an e-mail to firstname.lastname@example.org requesting an exchange and a full disclosure on the reason for exchange.
- We will arrange for the courier to collect your order.
- Please note your order will be collected by the courier from the original delivery address that was entered when the order was placed.
- Before an exchange or refund is processed, we will wait for the returned products to be inspected and processed.
Return for a Refund
Return for a Refund – a refund will be processed after deducting shipping costs incurred by Amabokoboko Sport (if any) as well as a processing and handling fee of R100.
Return for an Exchange
- In the event of a return due to ordering of the incorrect size, the customer must clearly indicate what exchange they would like to make (this is subject to availability)
- The customer will be fully liable for all return shipping fees incurred.
Return due to Amabokoboko Sport fault
- In the event of a return due to an Amabokoboko Sport fault, we will cover the full shipping fees incurred.
- Please provide a detailed description of the product fault on the returns form.
- Once you have submitted the returns form, please send through clear, well lit photographs of the defects to email@example.com and include your order number and name as a reference.
- Once your return has been received by our warehouse, we’ll email you to let you know your refund has been issued.
- It can then take up 5-10 working days for the funds to appear in your account.